Privacy Policy

At SoulPoint Home Services, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect

We collect personal information that you voluntarily provide when:

  • Filling out contact forms
  • Requesting a consultation
  • Submitting a service inquiry
  • Uploading files (project documents, permits, etc.)
  • Signing up for updates or communications

This may include:

  • Your name
  • Email address
  • Phone number
  • Project address or
  • location
  • Service details
  • Uploaded documents

2. How We Use Your Information

We use your information to:

  • Respond to service inquiries or contact requests
  • Match you with a SoulPoint expert or licensed professional
  • Send you project-related updates or responses
  • Improve our website and customer experience
  • Comply with legal or regulatory requirements (if applicable)

3. Sharing of Information

We do not sell your data.

We may share your information only with:

  • Verified contractors, legal partners, or real estate agents related to your inquiry
  • Internal team members who support your project
  • Regulatory authorities if required by law

All third-party partners are bound by confidentiality and data protection obligations.

4. Data Security

We take all reasonable steps to protect your personal information using secure storage, access restrictions, and encrypted communication when applicable.

5. Cookies & Analytics

Our website may use cookies and third-party tools (e.g., Google Analytics) to:

  • Understand how visitors use our site
  • Improve performance and usability

You can adjust your browser settings to reject cookies at any time.

6. Your Rights

You have the right to:

  • Access the data we hold about you
  • Request corrections or updates
  • Withdraw your consent at any time
  • Request that we delete your personal information

To make any such request, contact us at:

📧 info@soulpointservices.ca

📞 (647) 655-9916

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date.

8. Contact Us

If you have questions or concerns about your privacy, contact us at:

📧 info@soulpointservices.ca

📞 (647) 655-9916

📍 Ontario, Canada